INFORMATION, GUIDE AND HOUSE-RULES WELCOME TO CASA FREUD!
ROOMS: Check in 3:00pm / Check out 12:00pm
PENTHOUSE: Check in 4:00pm / Check out 10:00am
CLEANING SERVICE TWICE A WEEK IS FREE OF CHARGE. Additional cleaning can be ordered in our office in advance at a charge of $ 50 pesos per room, or $ 150 pesos for the whole penthouse.
PLEASE MAKE USE OF THE SAFE BOX IN YOUR ROOM, THE SERVICE IS FOR FREE! Casa Freud will not be responsible for any loss of money, jewels or other valuables.
For you own security, lock your doors, Windows, doors to your terraces and the entrance gate every time you use it, day and night.
Returnable deposit for a safe key $ 500 pesos
Returnable deposit for a beach towel $ 100 pesos
Returnable SECURITY deposit for the whole penthouse $ 2,500 pesos, house keys and 1 safe key are included.
¡PLEASE HELP TO SAVE ENERGY FOR A CLEANER WORLD!
Because the fast growth of PDC the power grid is overloaded !
Please, help us conserve energy and turn off all appliances, A/C, fans, lights, water, faucet…etc. when leaving your room. USE THE A/C ONLY WITH CLOSED DOORS AND WINDOWS. Guests that do not abide by this rule, are subject to having the A/C-service turned off during your stay. ¡Thank you for your understanding!
PLEASE DO NOT THROW PAPERS OR OTHER OBJECTS INTO THE WC, USE THE TRASH CAN.
Your VISITORS are welcome until 12:00am. If your visitor want to stay longer or over night, he/she has to register himself/ herself in our office with an identification and has to pay like an additional guest.
SMOKING inside the rooms is not allowed but you can smoke on your terrace or in the garden area.
Please follow the swimming pool rules and rinse the sand before getting in.
Please use any music device with low volume and respect others night rest. Keep quiet after 2:00 am.
The use of the COMMUNITY KITCHEN has a cost of $ 30 pesos per day or $ 200 pesos per week. User should keep it clean, washing dishes, cleaning the stove,…etc. Leave your waste in a sealed bag and hand it to the concierge. Please let the door closed after using the kitchen.
Use the GARDEN GRILL only in the garden, not on your balconies and keep clean and wash up your dishes.
PURIFIED WATER is free to drink in the house area, not to take it bottled to leave.
PENTHOUSE: We offer 5 gallon purified water bottles for a cost of $ 50 pesos for the use inside the penthouse; you can order it at our office or with the concierge.
TIPS: Please don´t leave tips in the room. Use the tip box near the office or tip the person directly.
PLEASE ADVISE US OF ANY FAULT IN YOUR ROOM IN ORDER TO TAKE ACTION IMMEDIATELY!
WE WISH YOU A PLEASANT STAY AT CASA FREUD!